Suggestins and Suport

No suggestion or critique is too patty or overlooked


We love suggestions! - We'd love to hear what you liked or disliked, what you'd like to see in the future, or simply what you think of 4baam.

No suggestion or critique is too patty or overlooked.
We look forward to hearing from you so we can continue to deliver fun and educational experiences for your children!

Have suggestions?

4baam.uservoice.com

or mail:suggestions@4baam.com

For technical issues email us: support@4baam.com


Frequently Asked Questions

4baam - Suggestins and Suport

RESTART / RE-DOWNLOAD

Can I delete application and re-download for free?
Yes. You can re-download application with the same iTunes login with no charge. See here...

3 Steps
  1. Delete the application from your device. Press down on the icon until all your icons start shaking. An X should appear on the top corner of the icon. Press the X, and you will be prompted to delete.
  2. Re-download application with the same iTunes login with no charge. See here...
  3. Please restart your device after re-downloading
  4. iPhone: See here...
    iPod touch: See here...
    iPad: See here...

How do I restart my device?

MUSIC / SOUND

Why Can’t I hear sound on iPhone / iPod touch
  • Check the Ring/Silent switch on the upper left corner of your iPhone and make sure that the orange dot is not showing.
  • Turn up the volume using the buttons on the left side of your iPhone.
  • Please restart your device. See here:
  • iPhone: See here...
    iPod touch: See here...

Why Can’t I hear sound on iPad
  • Check the Side Switch on the upper right corner of your iPad and make sure that the orange dot is not showing.
  • Turn up the volume using the buttons on the right side of your iPad.
  • Go to Settings > General > Use Side Switch to: > Check Mute. See here...
  • Go to Settings > General > Sounds > Ringer and Alerts > Drag Volume slider. Or, if “Change with Buttons” is turned on, use the volume buttons on the side of iPad.
    iPad Sound
  • Restart your device.
  • iPad: See here...


DOWNLOADING / INSTALLING / MISC

Which iOS is required?
  • The iPhone / iPod touch apps require iOS 3.1 or later.
  • The iPad apps (HD) require iOS 3.2 or later.
  • For instructions on how to download the latest iOS, see "Updating" here...

Why can't I download the app on iTunes?
  • Check to see if you have the required iOS.
  • See FAQ "Which iOS is required?" for details.

Why can't I sync the app with my iPod touch?
  • Check to see that you have iOS 3.1 or later.
  • See FAQ "Which iOS is required?" for details.